GLORIA VESTER
gloria@gloriavester.com

TIMOTHY HENLEY REAL ESTATE
Operations Manager

CAREVIEW COMMUNICATIONS, INC.
Director of Project Management

CAREVIEW COMMUNICATIONS, INC.
Senior Manager, Technical Operations

CAREVIEW COMMUNICATIONS, INC.
Manager of Technical Support

DG  Fastchannel
Technical Analyst

MICROSOFT (contract)
Technical Support Analyst

VERSATILE SERVICE SOLUTINS, INC. (dba VSS Wireless)
Founder / President

LONE STAR SOFTWARE REPRODUCTION
Director of Data Services

COMPUTER MEDIA & SERVICES
Operations Consultant

PRO STAFF
Technical Training Director

WIRETECH
Operations Manager

LONE STAR SOFTWARE REPRODUCTION
Start-up Director

APPLE COMPUTER
Production Engineer

DATAPOINT
Field Support Engineer

NASA (LOCKHEED CONTRACTOR)
Maintenance Technician

EDUCATION
R.E. LEE COLLEGE
Associate of Science, Electronics Technology, GPA 3.88

TECHNICAL SKILLS
  • Linux administration, installation and troubleshooting
  • MySQL, putty, ssh, LDAP
  • DNS, TCP/IP, DHCP, VPN, VLAN
  • Windows 95, 98, XP, Vista, 7, 10
  • Microsoft Word, Excel, Access, PowerPoint, Project, Visio
  • Development of technical documentation, engineering documents, training materials, and SOP's
  • HL7, HIPAA, Epic, Cerner, Meditech, McKesson EMR systems
  • Slack, Jira, Salesforce, Desk, Zendesk, PivotalTracker, G-Suite, OneDrive, OneCloud, HubSpot, Inbound, WebEx, GoToMeeting, Dropbox and Zoom

CERTIFICATIONS
  • Technical Project Management, 10/2017, Cybrary certificate #SC-b6311465e4-ad4dc
  • Inbound Marketing, 09/2018, HubSpot Academy

Not included in my technical history:
  • Between owning my Wireless Internet Service Provider business, and getting back into the workforce, I got my Texas State Real Estate License and worked as a real estate agent for about 18 months.
  • I owned and operated a florist shop when my second son was a baby / toddler.  It was a creative outlet that gave me a respite from the world of technology.
  • Prior to changing my life by going back to college to learn a new skill, I was a hairdresser for 10 years.  I got my Texas State Cosmetology license on my 16th birthday, having started cosmetology school at age 14.

A brief work history.  As you can see I have had a long and multi-faceted career.